ORDERS LARGER THAN 220 LEI BENEFIT FROM FREE SHIPPING

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Custom mug

The price starts from 150 lei. The final cost will be displayed after selecting all the options.
In the package you will also find a gift voucher with 5% discount for the next order.

    Please check the Image Guide to make sure the photograph meets all our requirements before you upload it.

    You can add background elements (sky, forest, floating toys, etc.), items
    clothing, or accessories (bandana, glasses, themed accessories, etc.)

Details

We make custom mugs in a realistic style, exclusively handmade according to the photo you send us.

We use professional graphics tablets to create the images, and then print using Inkjet Print technology with Ultrachrome pigment for a highly aesthetic graphic image.

The final images will be printed on new, sealed, original cardboard sleeves with the specific guarantee given by the supplier, manufacturer, or official distributor.

Image Guide

It is important that you carefully go through the Image Guide so that we can make a portrait of you with exceptional quality. The more details the photos contain and the brighter the closer the portrait will be to the actual image of you or your companion.

Choice of photo

The photo you will send us must comply with the following requirements:

1. Resolution as high as possible.
You can also take pictures with your phone as long as its camera is of impeccable quality.

2. Suitable brightness.
The best light is during the day. When you find a bright spot and be ready to take the photo, make sure the light doesn't come from one side or the back. It must be frontal and evenly dispersed.

3. Body position and shooting angle.
Vertical position, bust framing, shooting angle parallel to
the surface of the soil (not from above, or from below) and the gaze into the objective, will ensure
the calutate of the photo. Also the eyes, nose and ears must be perfect
Visible.

4. No uninvited guests in the picture.
Make sure there are no shadows or reflections that can distort the image.

5. No filters or photos modified.

Attention!
Our products are faithful copies of the photos received from you. If accessories appear in the picture, they will also be found in the final product.

ADVICE
For a successful photo attract their attention with the help of your favorite toys!

EXAMPLES ANIMAL PHOTOS:
EXAMPLES PEOPLE PHOTOS:

Examples people photos

Examples of animal photos

Shipping and delivery

Depending on the time of completion you have chosen, shipping and delivery can take from 2-4 working days (for those who chose the emergency system) to 7-8 working days (for those who did not choose the emergency system).

Payment is made exclusively online, in maximum safety conditions using a bank card that allows online transactions to be made. After making the payment, you will receive a payment confirmation at your email address. The payment processor uses a secure system based on the 3Dsecure standard.

Delivery of products is made throughout the country.

Orders larger than 220 lei benefit from free shipping.

The products are delivered by fast courier to the address indicated by the buyer as the delivery address.

During public holidays and the discount period there is the possibility of delays in the delivery of parcels for reasons beyond our control. We will do our best to ensure that these issues do not affect the standard term.

No orders are shipped on Saturday and Sunday. They will be processed on the first working day. Couriers also do not deliver on Sundays and days off.

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